Bpm’online has once again been recognized in the CRM Value Matrix as a Leader among the major global CRM vendors. Bpm'online, whose process-driven CRM for marketing, sales and service helps thousands of organizations win more customers, has once again been named as a Leader in the CRM Value Matrix 2H 2016. Bpm’online has improved its position in the most recent CRM Value Matrix for its significant growth in functionality and usability.